Hotel and Lodging Claims

When disaster strikes a hotel or lodging property, the impact is immediate: relocated guests, canceled events, and furloughed staff. Each passing day compounds the financial loss — not only in revenue, but also in reputation and guest loyalty.

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Hotel and Lodging Claims

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Hotel and Lodging Claims

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Hotel Damage

Hotel claims are uniquely complex, involving property damage, business interruption coverage, franchise or brand requirements, and safety obligations to both guests and staff. These challenges demand a public adjuster with hospitality-specific experience, technical expertise, and the persistence to fight for every coverage dollar.

At Cleveland Public Adjusters, we bring that expertise to every hotel and lodging claim. Whether it’s a restaurant fire, sprinkler flood, or storm damage, we work alongside your ownership and management team to document the full scope of damage and recover the settlement needed to reopen your doors with confidence.

Our team brings deep knowledge of business interruption coverage, complex valuation, and the technical documentation required to secure a full settlement. We coordinate with engineers, industry specialists, and your internal team to prove the true scope of damage—then negotiate relentlessly to ensure the payout restores not only your property, but also your ability to get back to business.

From Business Disruption to Full Settlement

When a fire destroyed the kitchen at the large hotel Jodi managed, operations
and revenues came to a halt.

When a fire destroyed the kitchen at the large hotel Jodi managed,
operations and revenues came to a halt.

When a fire destroyed the kitchen at the
large hotel Jodi managed, operations
and revenues came to a halt.

Jodi knew her focus needed to stay
on her patrons, guests, and staff,
not on managing the ins and outs
of a complex and frustrating
insurance claim.

Jodi knew her focus needed to stay on her patrons, guests, and staff, not on
managing the ins and outs of a complex and frustrating insurance claim.

Jodi knew her focus needed to stay on her patrons, guests, and staff, not on managing the ins and outs of a complex and frustrating insurance claim.

It quickly became clear the insurance carrier was focused on protecting
their interests, not hers. She quickly engaged Cleveland Public Adjusters, who stepped in to manage the claim and ultimately secured a $1.4 million settlement—making it possible
to restore the restaurant and get
the hotel back to business.

It quickly became clear the insurance carrier was focused on protecting their interests, not hers. She quickly engaged Cleveland Public Adjusters, who stepped in to manage the claim and ultimately secured a $1.4 million settlement—making it possible to
restore the restaurant and get the hotel back to business.

It quickly became clear the insurance carrier was focused on protecting their interests, not hers.
She quickly engaged Cleveland Public Adjusters, who stepped in to manage the claim and ultimately secured a $1.4 million settlement—making it possible to restore the restaurant
and get the hotel back to business.

Following a fire in the restaurant of our hotel, the insurance company sent seven different adjusters to try and intimidate us. We realized it was in their interest to minimize our claim. Luckily Cleveland Public Adjusters took on the battle and won a fair settlement for us.

We never would have gotten these results on our own. Contacting Cleveland Public Adjusters was the best decision we could have made for the business, our owners, employees, and guests.”

Jodi, Hotel Manager

Following a fire in the restaurant of our hotel, the insurance company sent seven different adjusters to try and intimidate us. We realized it was in their interest to minimize our claim. Luckily Cleveland Public Adjusters took on the battle and won a fair settlement for us.

We never would have gotten these results on our own. Contacting Cleveland Public Adjusters was the best decision we could have made for the business, our owners, employees, and guests.”

Jodi, Hotel Manager

We never would have gotten these results on our own. Contacting Cleveland Public Adjusters was the best decision we could have made for the business, our owners, employees, and guests.”

Jodi, Hotel Manager

We are proud members of the Ohio Hotel & Lodging Association