Katie Robertson, Homeowner

Lakewood, Ohio

Katie Robertson was a young working mother with her hands full caring for triplets when her Lakewood, Ohio house caught fire.

“Losing our house in a fire during a pandemic was like out of a nightmare,” Katie says. “Battling our insurance company seemed impossible and overwhelming.”

She explains that the insurance carrier failed to even send an adjuster to the home to assess the damage. They offered her a low settlement that she knew didn’t seem fair. That’s when she involved Cleveland Public Adjusters to be her advocate. Our team stepped in to manage every detail of the insurance claims process and arranged a safe place for Katie and her children to temporarily make their home.

“I will forever be grateful to Andrew and his team for coming to our rescue. Throughout this process, I have hired a lot of people, but none have been as worthwhile an investment as Cleveland Public Adjusters. Knowing I didn’t need to worry and that they would do everything possible in their power to help me was an amazing feeling.”

-Katie Robertson

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